Store Policies

Shipping Policy

Shipping Schedule / Delivery Times

Orders placed before 12:30pm ET are usually shipped the same day. Orders placed after 12:30pm ET are usually shipped the next day. Orders placed after 12:30pm ET on Friday are shipped the following Monday.

This does NOT include orders for Wall Art. Wall Art orders are printed on demand, and will usually ship within 3-5 business days of order placement. Please keep this mind when selecting the following shipping methods FedEx 2nd Day Air, & FedEx Overnight.

Items with FREE shipping only valid to U.S. Addresses. Your order may be automatically cancelled if your address is outside the United Stated and you place an order which qualify for free shipping.

 

Shipping Method

Total Delivery Time

 

FedEx SmartPost

up to 14 business days

SmartPost is a partnership between FedEx and the United States Post Office. After your order has been processed, your order is picked up from our facility by FedEx. Fed Ex takes the shipment as far as city, at which point it is transferred to your local post office for final delivery.

FedEx Home

up to 7 business days

FedEx Home is for orders shipping to a residential address. Deliveries are ONLY made Tuesday – Saturday.

FedEx Ground

up to 7 business days

FedEx Ground is orders shipping to a business. Deliveries are ONLY made Monday – Friday.

FedEx 2nd Day Air

up to 3 business days

 

FedEx Overnight

up to 1 business day

 

USPS Priority Shipping

Transit times vary based on destination

International orders may be subject to additional Customs Fees. Please check with your country's customs policies before placing an order. The recipient of the package will be held fully responsible for all additional customs fees that may be incurred.

 

 

*FedEx delivery times vary depending on your location, and weather conditions.

 

**FedEx does not deliver on major U.S. holidays. Please check the FedEx website for a list of FedEx Holidays.

 

***International orders may be subject to additional Customs Fees. Please check with your country's customs policies before placing an order. The recipient of the package will be held fully responsible for all additional customs fees that may be incurred.

International Shipping

USPS Priority Shipping is now available to the following International destinations: Australia, Belgium, Canada, Cyprus, Denmark, Dominican Republic, France, Germany, Great Britain & Northern Ireland, Hungary, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal, Singapore, Sweden, Switzerland, and Taiwan.

If your country is not listed here, please contact us at storehelp@topps.com before placing an order. We will attempt to get the best possible rates to your destination.

Return Policy

Returns & Refunds - Memorabilia

ALL SALES ARE FINAL. TOPPS MEMORABILIA ITEMS VARY IN AGE AND PHYSICAL CONDITION ALL OF THESE ITEMS ARE SOLD "AS IS" AND MAY NOT BE RETURNED OR EXCHANGED FOR ANY REASON. PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS BEFORE PURCHASING THE ITEM. NO INTERNATIONAL ORDERS

TOPPS INSURANCE IS INCLUDED WITH EVERY SHIPMENT. PACKAGES VALUED AT $500.00 AND OVER WILL INCUR ADDITIONAL CHARGES, PLEASE CONTACT US BEFORE SENDING PAYMENT.

Returns & Refunds 

Return Policy: All trading card and memorabilia products sales are final.  

 

Apparel can returned or exchanged up to 60 days from the date of purchase. Items must be unwashed, unworn, with tags attached. Please allow 3-5 business days from the day that the item(s) have been received for the refund to post to your account. For gift returns that are received within 60 days of the transaction date, you will receive an Online E-Gift Certificate for the amount paid by the sender.

 

Topps Returns

1 Whitehall St 4th FL

New York, NY 10004

 

To report damaged merchandise or a shipment error please contact our Customer Service team by phone at (800)-489-9149 option #1 (9am to 4pm ET), or by email at storehelp@topps.com.