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| Subject: | UFC Codes Updated |
| Date: | 10/6/2009 2:10:14 PM |
| Dear Topps Customers,
We apologize for the delay in the insertion of the UFC Round 2 codes into the online system. However, we are happy to announce that all codes are now in the system and ready for redemption!
As always, if problems persist concerning your online redemption codes, please do not hesitate to contact our Customer Service team (By Phone: 800-489-9149, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to answer your questions between the hours of 8:30am-4:30pm (EST), Monday through Friday.
Sincerely,
Topps Customer Service team |
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| Subject: | UFC Codes |
| Date: | 10/5/2009 8:50:04 AM |
| Dear Topps Customers,
There has been a delay in the insertion of the UFC Round 2 codes into the online system. We apologize for the delay; however, please hold on to your codes, as they will be completed by Friday, October 9th and available for redemption.
As always, please do not hesitate to contact our Customer Service team (By Phone: 800-489-9149, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to answer your questions between the hours of 8:30am-4:30pm (EST), Monday through Friday.
Sincerely,
Topps Customer Service team |
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| Subject: | James Davis |
| Date: | 7/1/2009 9:21:30 AM |
| We are happy to announce that the following cards from 2009 Bowman Draft Picks Football have been completed and will be shipped soon!
James Davis
Rookie Auto Gold Parallel
Rookie Auto
Rookie Auto Platinum Parallel
Rookie Auto Silver Parallel
Rookie Auto Bronze Parallel
As always, please do not hesitate to contact our Customer Service team (By Phone: 800-489-9149, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to answer your questions between the hours of 8:30am-4:30pm (EST), Monday through Friday.
Sincerely,
Topps Customer Service |
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| Subject: | Johnny Cueto |
| Date: | 6/11/2009 10:18:55 AM |
| We are happy to announce that the following cards have been completed and will begin shipping soon!
Johnny Cueto
2008 Stadium Club Baseball
Rookie Auto
Photographer's Proof Parallel Auto
Photographer's Proof Gold Parallel Auto
Photographer's Proof Platinum Parallel Auto
As always, please do not hesitate to contact our Customer Service team (By Phone: 800-489-9149, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to answer your questions between the hours of 8:30am-4:30pm (EST), Monday through Friday.
Sincerely,
Topps Customer Service |
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| Subject: | Paul Kelly |
| Date: | 6/2/2009 1:37:13 PM |
| We are happy to announce that the following cards have been completed and will begin shipping soon!
Paul Kelly
2009 UFC
Fighter Auto
Red Parallel Fighter Auto
As always, please do not hesitate to contact our Customer Service team (By Phone: 800-489-9149, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to answer your questions between the hours of 8:30am-4:30pm (EST), Monday through Friday.
Sincerely,
Topps Customer Service |
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| Subject: | WBC Redemptions |
| Date: | 6/2/2009 1:29:56 PM |
| We are happy to announce that the following cards have been completed and will begin shipping soon!
2009 Topps Series 1 Baseball
Wbc Redemption #1,2,3,4,5,6,7,8,9,& 10!
2008 Topps Bowman Baseball
Joe Mason Certified Scouts Auto Card
As always, please do not hesitate to contact our Customer Service team (By Phone: 800-489-9149, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to answer your questions between the hours of 8:30am-4:30pm (EST), Monday through Friday.
Sincerely,
Topps Customer Service |
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| Subject: | Jay Bruce! |
| Date: | 6/2/2009 1:29:39 PM |
| We are happy to announce that the following cards have been completed and will begin shipping soon!
Jay Bruce
2008 TOPPS FINEST BB
08TFBB-DP2 JAY BRUCE AUTO
2008 TOPPS SERIES 2 BB
08-BB-TS2-RHR 01-NA RED HOT ROOKIE JAY BRUCE
As always, please do not hesitate to contact our Customer Service team (By Phone: 800-489-9149, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to answer your questions between the hours of 8:30am-4:30pm (EST), Monday through Friday.
Sincerely,
Topps Customer Service |
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| Subject: | Co-Singers Baseball |
| Date: | 5/20/2009 3:58:09 PM |
| We are happy to announce that the following cards from 2008 Co-Signers Basbeall have been completed and will be shipped soon!
2008 TOPPS CO-SIGNERS BB VIC DARCHINYAN - DANNY GREEN CERTIFIED CO-SIGNERS AUTO CARD
2008 TOPPS CO-SIGNERS BB - DON LYLE - RYAN GARKO CERTIFIED CO-SIGNERS AUTO CARD
2008 TOPPS CO-SIGNERS BB - DAVE JENNINGS - NICK MARKAKIS CERTIFIED CO-SIGNERS AUTO CARD
As always, please do not hesitate to contact our Customer Service team (By Phone: 800-489-9149, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to answer your questions between the hours of 8:30am-4:30pm (EST), Monday through Friday.
Sincerely,
Topps Customer Service |
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| Subject: | Completed Subjects |
| Date: | 5/20/2009 3:55:07 PM |
| We are happy to announce that the following cards have been completed and will be shipped soon!
2008 Topps Co-signers BB
Vic Darchinyan/Danny Green Certified Co-signers Auto Card
Dave Jennings/Nick Markakis Certified Co-signers Auto Card
Don Lyle/Ryan Garko Certified Co-signers
Auto Card
As always, please do not hesitate to contact our Customer Service team (By Phone: 800-489-9149, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to answer your questions between the hours of 8:30am-4:30pm (EST), Monday through Friday.
Sincerely,
Topps Customer Service |
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| Subject: | Presidential PUP |
| Date: | 5/20/2009 3:53:33 PM |
| We are happy to announce that the Presidential PUP Trading Cards have been completed and will be shipped soon!
2009 President Obama Presidential Pup Card
As always, please do not hesitate to contact our Customer Service team (By Phone: 800-489-9149, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to answer your questions between the hours of 8:30am-4:30pm (EST), Monday through Friday.
Sincerely,
Topps Customer Service |
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| Subject: | Red Hot Rookies |
| Date: | 4/13/2009 3:09:31 PM |
| We are happy to announce that the Red Hot Rookie Draft Pick cards have been completed and will be shipped soon!
2008 TOPPS RED HOT ROOKIE DRAFT PICKS
Base Draft Picks
The following numbers will be sent shortly:
2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 18, 19, 20
Any autographed versions of the Red Hot Rookies have been forwarded to the players to be autograpghed and will be sent to our fulfillment center upon completion. An announcement will be posted when those cards have been completed.
As always, please do not hesitate to contact our Customer Service team (By Phone: 800-489-9149, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to answer your questions between the hours of 8:30am-4:30pm (EST), Monday through Friday.
Sincerely,
Topps Customer Service |
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| Subject: | Ross Detwiler |
| Date: | 2/9/2009 9:56:32 AM |
| We are happy to announce that the Ross Detwiler autographs have been completed and will be shipped soon!
2007 TOPPS BOWMAN DRAFT PICKS-PROSPECTS BASEBALL
Ross Detwiler
Prospect Auto
Prospect Refractor Auto
Prospect Xfractor Auto
Prospect Blue Refractor Auto
Prospect Gold Refractor Auto
Prospect Orange Refractor Auto
Prospect Red Refractor Auto
As always, please do not hesitate to contact our Customer Service team (By Phone: 800-489-9149, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to answer your questions between the hours of 8:30am-4:30pm (EST), Monday through Friday.
Sincerely,
Topps Customer Service |
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| Subject: | Todd Frazier |
| Date: | 1/28/2009 10:48:23 AM |
| We are happy to announce that the Todd Frazier autographs have been completed and will be shipped soon!
2007 TOPPS BOWMAN DRAFT PICKS-PROSPECTS BASEBALL
Todd Frazier
Prospect Auto
Prospect Refractor Auto
Prospect Xfractor Auto
Prospect Blue Refractor Auto
Prospect Gold Refractor Auto
Prospect Orange Refractor Auto
Prospect Superfractor Auto
As always, please do not hesitate to contact our Customer Service team (By Phone: 800-489-9149, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to answer your questions between the hours of 8:30am-4:30pm (EST), Monday through Friday.
Sincerely,
Topps Customer Service |
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| Subject: | Cards Recieved |
| Date: | 1/28/2009 10:41:17 AM |
The following cards have been completed and received by Topps. If you do not receive in 4 to 6 weeks, please contact Consumer Relations at support@etopps.com:
2007-2008 Letterman Basketball Draft Pick
Letterman Patch Cards
All Subjects
2008 Bowman Sterling Baseball
Aramis Ramirez BS-ARR
Relic Black Refractor
Relic Red Refractor
Relic Gold Refractor
Relic Refractor
Relic
Curtis Granderson BS-CG
Relic Black Refractor
Relic Red Refractor
Relic Gold Refractor
Relic Refractor
Relic
Fausto Carmona BS-FC
Relic Black Refractor
Relic Red Refractor
Relic Gold Refractor
Relic Refractor
Relic
Miguel Tejada BS-MOT
Relic Black Refractor
Relic Red Refractor
Relic Gold Refractor
Relic Refractor
Relic
Thank you for continuing to choose Topps and its products!
Sincerely,
Topps Consumer Relations |
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| Subject: | Address Changes |
| Date: | 1/23/2009 11:48:54 AM |
| Due to a temporary glitch in our new online redemption system, any codes entered into the online redemption system before November 6th, 2008 will retain the original address submitted despite any alterations made to the address online after November 6th. If you have submitted codes before November 6th AND altered your address in the system after November 6th, you will need to contact consumer relations to change your address manually for all open redemptions.
Any address changes submitted online after November 6th, 2008 will appropriately update any of your current or future redemptions, and calling consumer relations will be unecessary. Any redemptions mailed directly to Topps will continue to require a manual change of address request by phone or email.
If you require a manual address alteration to your account, please call our customer service number at 1800 489 9149 from 8:30am to 4:30pm EST or send an email to support@etopps.com. We will verify your mailing address for your outstanding redemptions and make manual changes to any incorrect information that may exist in our database. |
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| Subject: | Letterman Patch |
| Date: | 1/22/2009 1:04:28 PM |
| Topps is happy to announce that the following cards have been completed! All redemption owners should begin to receive within the next 10-14 business days. Redemption cards will be shipped in the order they were recieved.
BRANDON RUSH Letterman Patch
O J MAYO Letterman Patch
ERIC GORDON Letterman Patch
KEVIN LOVE Letterman Patch
RUSSELL WESTBROOK Letterman Patch
MICHAEL BEASLEY Letterman Patch
D J AUGUSTIN Letterman Patch
BROOK LOPEZ Letterman Patch
DERRICK ROSE Letterman Patch
JERRYD BAYLESS Letterman Patch
As always, please do not hesitate to contact our Customer Service team (By Phone: 800-489-9149, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to answer your questions between the hours of 8:30am-4:30pm (EST), Monday through Friday.
Sincerely,
Topps Customer Service team |
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| Subject: | NEW Redemption Announcement System |
| Date: | 1/21/2009 12:26:16 PM |
| Welcome to the new Topps Redemption Announcement System! Look here for up to date information regarding all of your redemptions!
If you have any further questions regarding redemptions, feel free to give us a call at 1800 489 9149, Monday through Friday, 8:30am to 4:30pm EST. You can also email us at support@etopps.com.
Best,
Topps Consumer Relations Team |
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